Your watch is covered for period of Two (2) years from the date of purchase. Covering any manufacturing defects, including the watch movement, dial, hands and indexes.
This warranty covers materials and manufacturing defects only, and does not cover the following;
- Damage caused by improper use or carelessness (including knocks, blows, dents, crushing, broken crystal/glass, material colour fade, etc), accidents or normal wear and tear.
- Batteries and straps.
- Water or fire damage.
- Damage caused by repair or modification not carried out by Ryan & Gilbert Ltd.
- Thefts, loss or acts of God.
This warranty is void if the watch has been damaged not due to defects in materials and workmanship. A covered component will be repaired or the watch will be replaced free of charge if it proves to be defective in material or workmanship under normal use.
You will need to send us the email confirmation that you received when you purchased your item(s). This will act as proof of warranty.
All of our watches are fitted with silver oxide button cell batteries, which are expected to last 2-3years. These batteries are available most watch stores.
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If you need further information about your warranty and you can’t find your answer please do get in touch below.